Our Vision - What we aim to be

"To be recognized as the leader in world class Customs operations that protect our citizens and sustains prosperity for Abu Dhabi as a global trading hub"

The Customs' vision is to be respected and trusted for excellence in service because we:

§        Value innovative, skilled and talented employees

§        Manage relationships and risks

§        Enable our employees with state of the art equipment, infrastructure and information technology

§        Strive to undertake our work efficiently and effectively

Our Mission - What is our purpose?

The Abu Dhabi Customs service exists to protect society, maximize revenue and facilitate trade by:

§        Minimizing the security risks arising from international trade and travel

§        Collection of Customs duty and related revenues

§        Enabling the legitimate movement of goods and people through Customs posts.

Our Values - What we believe is important

In equipping ourselves to achieve our vision and mission, the Abu Dhabi Customs Department believes that there are core values that should be developed and adopted in the corporate psyche that will enable us to deliver consistently high quality services. These values include but are not limited to:

§        Integrity, accountability and transparency

§        Professionalism

§        Innovation and learning

§        Communication and stakeholder partnership

§        Commitment

§        Responsiveness

§        Results driven