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Customs Procedure Manual


This manual aims at introducing Customs officers and clearance agents to key procedures followed by AD General Administration of Customs (ADGAC) within the framework of the GCC Common Customs Law. The Manual has been prepared in a simple form to communicate Customs information to internal and external stakeholders in line with international best practices. This manual is a reference book for both Customs staffs and clients in applying Customs procedures in Customs posts and administrations. It has been made available in hard and soft copies on ADGAC website (https://www.auhcustoms.gov.ae) and on the Customs intranet, subject to regulations, bylaws and policies to be issued by ADGAC.
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